Privacy Policy

Introduction

Snowcap Research (“Snowcap”, the Company) cares about the privacy of personal information and is committed to protecting it. This Privacy Policy (the “Policy”) applies to information obtained through the use of the Palliser website and provides information about:

  • how personal data is used.

  • what personal data is collected.

  • how privacy is ensured and maintained; and

  • legal rights relating to personal data.

For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for personal information is Snowcap. This Policy applies to information obtained by the Firm through an individual’s use of the information, software, products and services made available through www.reformsantos.com (the “Website”).

Collection and use of personal information

Snowcap collects information that, alone or in combination with other data, could be used to identify individuals (“Personal Information”), such as e-mail address, name, and other information you provide to Snowcap.

Snowcap may collect Personal Information in a number of ways, including when contacted through the Website.

Automatically collected information

When the Website is visited, information can be automatically collected about the computer hardware and software used such as IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, mouse movements, and Internet Service Provider. The Firm may analyse and use this information to better understand how users use the service, to maintain and improve the service and, in some cases, to publicly disclose aggregated statistics regarding services.

Use of cookies

A cookie is a text file that is placed by the Firm or its partners on a user’s hard drive by a web page server. The Firm’s cookies do not run programs or deliver viruses to your computer. Cookies are uniquely assigned to a computer and can only be read by a web server in the domain that issued the cookie to the computer.

One of the primary purposes of cookies is to provide a convenient feature to save time. The cookie tells the server that you have returned to a specific page.

We may place the following cookies:

  • Strictly necessary cookies. Required for the operation of the Website. These cookies are

    • disclaimerCookie. This cookie identifies whether the visitor has accepted the website disclaimer.  The cookie expires after one month.

    • PHPSESSID. This cookie enables the server to distinguish visitors to the website.  The cookie expires at the end of a browser session.

Cookie preferences can be customised within browser settings. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which the Firm has no control.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes for which it was collected; and

  • the law requires.

In general, this means that personal data will be held for a minimum of 1 year and a maximum of 7 years.

Where your data is processed and stored

The Firm design, build, and run its systems to make sure that data is as safe as possible at any stage, both while processed and when stored.

Personal data may, throughout the course of its processing at Palliser, be transferred outside of the European Economic Area (the “EEA”). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that the same level of protection is afforded as within the EEA.

Data security & integrity

Palliser is committed to taking reasonable and appropriate steps to protect personal Information held from misuse, loss, or unauthorised access. This is done by using a range of technical and organisational measures including measures to deal with any suspected data breach. If you any misuse, loss or unauthorised access to your personal information is suspected, please let the Firm know immediately.

The Website is designed to secure personal Information provided on computer servers in a controlled, secure environment, with protections from unauthorised access, use or disclosure. When Personal Information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

However, while the utmost is done to protect personal Information, the Firm cannot guarantee the security of all data transmitted to the Website or to another website via the internet or similar connection.

User rights

Users have the right to request:

  • information about how their personal data is processed.

  • a copy of that personal data; and

  • that anything inaccurate in their personal data is corrected immediately.

They can also:

  • raise an objection about how their personal data is processed.

  • request that their personal data is erased if there is no longer a justification for it; and

  • ask that the processing of their personal data is restricted in certain circumstances.

If you would like to make any of these requests, please get in contact with Palliser.

Links to other websites

Where the Website contains links to other websites, the privacy practices of those sites are not reviewed and nor is privacy of information guaranteed.

This privacy policy only applies to www.reformsantos.com

Following a link to another website

Should another website be accessed from this website, it is advisable to read the privacy policy on that website to find out their approach to personal information.

Following a link from another website

If www.reformsantos.com is accessed from another website, the Firm may receive information from the other website, but this data is not used. Again, it is advisable to read the privacy policy of that website.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, Palliser will take reasonable steps to let you know.

Contact us or make a complaint

Contact Snowcap if you:

  • have any questions about anything in this document; or

  • think that your personal data has been misused or mishandled.

Snowcap Research
info@snowcapresearch.com

You can also make a complaint to the Information Commissioner, who is an independent regulator.

casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545 860
Monday to Friday, 9am to 5pm

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Last updated 6th March 2023